AML/KYC Policy

1. Introduction

CryptoHome is committed to preventing money laundering, terrorist financing, and other financial crimes. This policy outlines our procedures for customer identification and transaction monitoring.

2. Scope

This policy applies to all users of our cryptocurrency brokerage service and all transactions processed through our platform.

3. Customer Identification (KYC)

Before conducting any transaction, all customers must complete our verification process:

Level 1 - Basic Verification:

• Full legal name
• Email address verification
• Phone number (optional)

Level 2 - Identity Verification (Required for transactions):

• Valid government-issued photo ID (passport or national ID card)
• Selfie holding the ID document
• Proof of residential address (utility bill, bank statement, or government correspondence dated within the last 3 months)

We reserve the right to request additional documentation based on risk assessment.

4. Document Requirements

Accepted identity documents:

• National ID card (front and back)
• Passport

Accepted proof of address:

• Utility bill (electricity, gas, water, internet)
• Bank statement
• Government correspondence
• Tax document

All documents must be:

• Clear and legible
• In color
• Not expired (for ID documents)
• Dated within the last 3 months (for proof of address)

5. Verification Process

• Documents are reviewed by our compliance team.
• Verification is typically completed within 1-3 business days.
• Users are notified of the verification outcome via email.
• If documents are rejected, users may resubmit with correct documentation.

6. Transaction Monitoring

We monitor transactions for suspicious activity, including:

• Unusually large transactions
• Frequent transactions in short periods
• Transactions inconsistent with the customer's profile
• Transactions involving high-risk jurisdictions

7. Suspicious Activity Reporting

If suspicious activity is detected:

• The transaction may be delayed or declined.
• The user's account may be temporarily suspended.
• A report may be filed with the relevant financial intelligence unit.
• We are legally prohibited from informing the user about such reports.

8. Record Keeping

We maintain records of:

• Customer identification documents
• Transaction records
• Suspicious activity reports
• Compliance decisions

Records are retained for the period required by applicable law.

9. High-Risk Indicators

We apply enhanced due diligence for:

• Politically exposed persons (PEPs)
• Customers from high-risk jurisdictions
• Large or unusual transaction patterns
• Customers who refuse to provide requested information

10. Sanctions Compliance

We screen customers against applicable sanctions lists and do not provide services to:

• Individuals or entities on sanctions lists
• Residents of sanctioned countries or territories

11. Staff Training

Our team receives regular training on:

• AML/KYC regulations
• Identifying suspicious activity
• Reporting procedures

12. Policy Updates

This policy is reviewed and updated regularly to reflect changes in regulations and best practices.

13. Contact

For questions about this policy, contact our compliance team at legal@cryptohome.com.